Who are we?
We are specialists in performance parts & carbon fibre. Our main aim is to provide quality products at competitive prices.
We have many years experience with superbikes & apparel having worked closely with manufacturers such as Aprilia, Ducati, MV Agusta, Moto Morini, Triumph and Yamaha. A successful business comes from exceptional customer service, the best quality accessories and the best value for the customer. Passion for motorcycles is what inspires us.
Although Conquest Carbon is a small business, we take our responsibilities to our customers, suppliers and the local area seriously. We operate a policy of 100% customer satisfaction, we don’t just say we do. We believe that growth of our business will come from ensuring that every single customer and supplier has a positive experience with us, creating repeat business and encouraging new business.
VAT registration number GB 169 4581 66
How is our carbon made? The first stage of the manufacturing process is to build a solid (computer cut) pattern, from which a mould for the panel is produced. The moulds are constructed by laying layers of pre-impregnated (with resin) carbon fibre on top of each pattern to produce the mould.
The production of the mould takes place in several stages, involving vacuum treatments, de-bulking and heating processes. The mould then has to be thoroughly cleaned and prepared for use. The next phase is the actual fabrication of a part, made from sheets of pre-cut, pre-impregnated carbon fibre, which are carefully laid inside the moulds. It is thereby vital orientate the carbon fibre sheets in pre determined directions in order to achieve the desired strength. A total of 5 layers of carbon fibre are laid, forming the outer skin of the part (to achieve a final, cured thickness of 1mm, a total of 3-4 layers of carbon fibre must be laid down).
The next stage of the process is to cure the carbon fibre in an autoclave. This exposes the carbon fibre to a number of temperature/pressure cycles according to the specific requirements of the materials and components being processed. During this treatment, the resin impregnated in the carbon fibre flows into the surrounding fibres and is activated, thereby curing the carbon fibre. Once the outer skin has been cured and cooled down, a layer of fibre glass is fixed onto the outer skin by a sheet of resin to ensure the materials stick strongly together. The chassis panel then returns to the autoclave for curing.
After having cooled down again, one more layer, consisting of a number of pre-impregnated carbon fibre sheet is placed on top the existing skin, and again treated in the autoclave for a final time. When the part is completely produced, it is sent to an evaluation department, and when proven good, it can be deemed fit for sale.
There are many different types of carbon fibre, the two most used in the motorcycle industry are plain weave & twill weave. Below are two pictures of the different weave.
Plain weave: This weave is mostly used for manufactures such as Ducati & MVAgusta
(Picture above is gloss plain weave)
The other weave "twill" is mostly used with manufactures such as Aprilia, BMW, Honda, Kawasaki, Suzuki & Yamaha
(Picture above is satin/matte twill weave)
All purchased stock items will be shipped within 2 working days, excluding Sundays and UK Bank Holidays, via Royal Mail First Class Signed For or International Signed For. Other specific items may be shipped by other courier. We choose to use Royal Mail as they are very reliable however, this service can take up to 14 working days before the item can be declared as lost in the post.
Not all items are kept in stock so therefore will need to be ordered direct from the manufacturer, this normally only takes 5-7 working days however if the item is out of stock or has to be made then this may take several weeks. Please contact us before purchase for an accurate delivery time for any part.
BACK ORDERS: All purchased items sold as "Available on back order" may take 4-10 weeks delivery, we have new stock arriving daily so if there is an item you require which is advertised "Available on back order" please contact us for specific delivery times.
INTERNATIONAL SHIPPING: Please allow up to 28 days before the item is considered lost. Conquest carbon cannot be held responsible for any customs duty having to be paid by the purchaser, if you are unsure on import duty to your country please seek the right information before purchase.
SHIPPING COSTS: We only charge what we feel is the minimum rate acceptable, the cost isn't just calculated on the price set by our couriers but also the cost of packaging and transport.
RETURNS: If for any reason you are unhappy with your purchase, we agree to refund you in full upon receipt of the returned item or replace it within a period of 30 days by prior agreement. Postage costs may also be refunded once a case is reviewed. Please see Terms & Conditions for further information.
FEEDBACK: We really appreciate your business and hope you are delighted with your new purchase. In the rare event you are not happy for any reason at all, please let us know as soon as possible firstname.lastname@example.org or +441258 480934. Your provided feedback is extremely important to us as it helps drive our business forward.
Our policy does not affect your statutory rights.
Each product brand distributed by Conquest Carbon (CC) has specific warranty conditions and terms – full details by product brand available upon request. CC also issue overriding warranty guidelines set out below;
CC does not warrant against failure or damage due to misuse such as, but not limited to incorrect installation, poor maintenance, abuse or neglect, using the product for something other than its intended purpose, alteration of the product unless expressly permitted in writing by CC.
CC does not cover general wear and tear, corrosion and/or deterioration caused by material fatigue defined as the natural breakdown of materials that occurs after extended use.
CC Reserve the right to repair/replace any defective part under warranty.
Warranty is non transferrable and applies to the original purchaser only. Proof of purchase is required with all potential warranty claims.
Any item that is repaired or replaced under warranty will be covered by a period equal to the remaining warranty period of the original part.
Competition, and race usage or activities other than those for which the component has been designed will greatly reduce its useful life and is not covered under warranty.
Costs incurred as a result of loss of use, as well as labour charges for part replacement or changeovers are not covered.
If near the end of a given warranty period and a repair/replacement is not possible CC reserve the right to offer an alternative of equal or greater value (colour may vary) or a partial refund proportional to the remaining life of the product.
Always install, repair and use your product in strict compliance with the product's instructions; failure to do so might damage the products and cause a serious accident.
Payment: We require 100% payment for the whole price of the goods that you order before your order can be accepted. Once accepted your order brings into existence a legally binding contract between you and Conquest Carbon. Acceptance of this contract will occur upon clearance of your payment with us. We reserve the right to refund any payment and cancel the contract should an item be deemed unfit for sale or out of stock.
Returns: You have the rights (distance selling act) to return any goods delivered to you within 14 days of purchase, at your own cost and risk. We do advise to send all items as sent to you recorded signed for. Any further loss or damage to an item sent by you is solely your responsibility. Any sum debited to us from your chosen payment method will be re-credited back to the account debited. As soon as the returned goods in question are returned to us in the same condition as they were sent out.
Delivery: We will dispatch the ordered goods to you as soon as is it is possible to the address you provided at the time you make your order (for further information with "available on back order" items please see "how long will it take to receive my order" above). We cannot be held responsible If an item is delayed through the postal service for whatever reason. All items purchased from Conquest Carbon will be posted out using either Royal Mail 'Signed for' or 'International Signed for' services.
Liability: No Liability whatsoever can be taken for any damage or injury caused that has resulted from a component sold by us being fitted or supplied. If there is an issue with the fitment or a fault with an item simply return it to us for a full refund (see section 2, Returns). We are more than happy to offer help and advice should you need it (see contact us page). Conquest Carbon will not be liable for any damages of any kind arising from the use of our products found on this site, but not limited to direct, indirect, incidental, punitive and consequential damages. Conquest Carbon will not be held responsible for any part fitted by any third party or cost to the purchaser if in doubt please seek advise and costs from a qualified fitter before purchase.
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